Sentara Back & Neck Center
The Sentara Back & Neck Center was initially implemented at Sentara Obici Hospital, then expanded to Sentara Virginia Beach General Hospital in 2015 to provide seamless, coordinated back and neck care. Sentara RMH Medical Center has a similar specialty spine program that has been serving their community for several years. It is a specialized program that brings together an experienced team of expert surgeons, as well as nurses and therapists with specialty training in caring for back and neck patients. This approach results in improved communication for better patient care. The Sentara Back & Neck Center continues to expand with three new centers opening in 2016.
Pilot leading to expansion: The spine program at Sentara RMH Medical Center opened in Harrisonburg in 2013. In 2014 Sentara Obici Hospital piloted the first dedicated Sentara Back & Center in the Hampton Roads region. Based upon the success of this program, new Sentara Back & Neck Centers opened at multiple Sentara locations: Sentara Virginia Beach General Hospital opened October 1, 2015; Sentara Norfolk General Hospital and the Orthopaedic Hospital at Sentara CarePlex opened in early 2016, and Sentara Princess Anne Hospital began the development process for launching in 2016.
Spine Patient Navigators These are nurses experienced in spine care who provide an extraordinary level of patient care in their role as liaisons between the patient, the physician and the hospital. They provide education and support for the patient before, during and following surgery.
Staff focus and special training: The nursing staff and physical therapists have a unified focus on back and neck care, and many are specially credentialed in orthopedics. This focus and expertise results in higher patient satisfaction and better patient care and outcomes.
Unique minimally invasive procedures: The Sentara Back & Neck Center is one of the only facilities in the region that performs minimally invasive sacroiliac fusion surgery, a procedure that fuses the iliac bone (pelvis) to the spine (sacrum).
Non-surgical medical management: Non-surgical treatments such as physical therapy and interventional medicine (injections) have resulted in better outcomes for spine care.
Preoperative education classes: Classes develop patient expectations and increase patient ambulation (a patient’s return to walking) rates after surgery.
Having a Patient Navigator shows that we have an honest commitment to go above and beyond to make sure patients are comfortable and taken care of on an individual basis.
Direct line gives patients access to a Registered Nurse who helps find a local spine physician.